1. Who is the programme suitable for? Can children participate?

The programme is available to individuals aged 3 or above and is particularly suitable for those with the following health concerns or needs:

• Food or environmental allergies

• Eczema

• Constipation or diarrhoea

• Emotional difficulties or high stress

• Obesity or non-alcoholic fatty liver disease (NAFLD)

• Concerns about gut health or a weakened immune system

• An interest in improving overall health and supporting immune health

Gut microbiome analysis does not replace clinical diagnosis or treatment. Test results should be interpreted by a healthcare professional in the context of your health status.

2. What is the difference between the two gut microbiome tests?

18B qPCR Gut Microbiome DNA Test

Analyses selected gut microbial groups associated with gut health, allergies and immune function. It is suitable for individuals seeking an initial assessment of their gut microbiome.

TGS Third-Generation Gut Microbiome Sequencing

Analyses more than 160 microbial species and uses the IGHS scoring system, designed specifically for the Hong Kong population, to provide assessments across five key health indicators, including metabolic health and sensitivity-related conditions. It is suitable for individuals seeking a more comprehensive and in-depth understanding of their gut microbiome.

If you are unsure which test is right for you, please consult a healthcare professional.

3. What does a combination package add?

Both combination packages include a dual digestive screening tests: a Faecal Immunochemical Test (FIT) and an H. pylori Stool Antigen Test.

The Dual Digestive Screening is also available as a standalone option.

4. Can I collect the samples at home?

Yes. Please use the collection materials provided by the clinic and follow the instructions for collecting, storing and submitting your stool samples. If you have any questions about sample collection or submission, please contact the clinic for assistance.

5. What should I know before collecting the samples?

Please read the sample collection instructions provided by the clinic carefully before collecting your samples. If you are taking any medications, probiotics or supplements, please check with the clinic in advance. Please follow the clinic’s advice regarding diet, medication use and sample collection timing to help ensure sample quality and accurate test results.

6. How long will the results take?

• 18B qPCR Gut Microbiome DNA Test: approximately 2 weeks.

• TGS Third-Generation Gut Microbiome Sequencing: approximately 8–10 weeks.

The above turnaround times are estimates only and may vary depending on the testing process. They do not represent guaranteed completion dates. For the expected reporting time of other tests included in a combination package, please check with the clinic.

7. Will a doctor explain my results?

Yes. Each package includes one doctor consultation. Once your report is ready, the clinic will contact you to arrange a follow-up appointment. The doctor will explain the results, provide recommendations based on your health status, and discuss any appropriate next steps.

8. Can microbiome testing diagnose a medical condition?

No. Gut microbiome analysis does not replace clinical diagnosis and should not be used on its own to determine whether you have a particular medical condition. Your doctor will interpret the results alongside your overall health status. Please consult a healthcare professional if you have any symptoms or health concerns.

9. What happens after the test? Will probiotics be recommended?

The doctor will explain your test report during the consultation included in the package and discuss follow-up recommendations tailored to your individual needs.

Where appropriate, the doctor may also recommend a personalised probiotic supplementation plan as one option to support health management. For details regarding product arrangements and related costs, please consult your doctor or the clinic.

10. What is included? Are there any additional charges?

The fee includes the tests specified in your selected package and one doctor consultation. Additional consultations, treatment and medication are not included. Please ask the clinic about charges for other services or products.

11. How do I book, and where is the service available?

Please book in advance and specify your selected package.

• Gleneagles MediCentre, Admiralty: (+852) 3903 8600; WhatsApp (+852) 5956 5138.

• Gleneagles Healthcare: (+852) 3903 8688; WhatsApp (+852) 6451 9108

Service locations include Gleneagles MediCentre, Gleneagles Healthcare Wong Chuk Hang and Gleneagles Healthcare South Horizons. Please confirm the location and sample submission arrangements when booking.

12. Are the promotional prices time-limited or subject to quotas?

The promotional prices for the In-depth Gut Microbiome Package and the In-depth Gut Health Discovery Package are valid for the first three months from the promotion start date.

Each package is limited to its first 300 eligible test applications, and the offer will end upon expiry of the promotional period or when the quota is reached, whichever occurs first.

The offers are available to self-paying clients only. Direct billing is not available, and cannot be used in conjunction with any other promotions. Please refer to the Terms & Conditions for details.

Terms & Conditions

1. This promotion is valid from 29 October 2026 until further notice. The validity period and quotas for specific promotional prices are set out in Clause 2.
2. The promotional prices for the In-depth Gut Microbiome Package and the In-depth Gut Health Discovery Package are valid for the first three months from 29 October 2026. Each package is limited to its first 300 eligible tests. The offer for each package ends upon expiry of the promotional period or exhaustion of its quota, whichever occurs first.
3. Advance booking is required. Please specify your selected testing package at the time of booking.
4. Enquiries and bookings:

   a. Gleneagles MediCentre: Please call (+852) 3903 8600 or contact us via WhatsApp at (+852) 5956 5138 for enquiries and bookings.

   b. Gleneagles Healthcare: Please call (+852) 3903 8688 or contact us via WhatsApp at (+852) 6451 9108 for enquiries and bookings.

5. Service locations:
   1. Gleneagles MediCentre – Portion B of Shops 1–41, Ground Floor, Admiralty Centre, 18 Harcourt Road, Admiralty, Hong Kong; or
   2. Gleneagles Healthcare Wong Chuk Hang, Hong Kong – 10/F, Marina 8, 8 Heung Yip Road, Wong Chuk Hang, Hong Kong; or
   3. Gleneagles Healthcare South Horizons, Hong Kong – Unit 121, 1/F, Marina Square, The West Commercial Block, 12A South Horizon Drive, Ap Lei Chau, Hong Kong.
6. The programme is available to individuals aged 3 or above.
7. Each testing package includes the listed tests and one doctor consultation. Once the laboratory report is ready, clinic staff will contact the client to arrange the consultation.
8. Clients may collect stool samples at home and must follow the clinic’s instructions for sample collection, storage and submission.
9. Approximate laboratory report turnaround times are:

   a. 18B qPCR Gut Microbiome DNA Test: approximately 2 weeks.

   b. TGS Third-generation Gut Microbiome Sequencing: approximately 8–10 weeks.

   These timeframes are estimates only and do not constitute guaranteed report completion dates.

10. The package does not cover the costs of additional consultations beyond the one doctor consultation included, or the costs of treatment or medication.
11. Gut microbiome analysis does not replace clinical diagnosis. Results should be interpreted by a healthcare professional in the context of the individual’s health status.
12. The offer cannot be used in conjunction with other promotional offers or exchanged for cash or other products. It is non-transferable and non-refundable.
13. Promotional prices apply to self-paying clients only. Direct billing is not available for this offer.
14. Gleneagles Healthcare and Gleneagles MediCentre reserve the right to amend the above terms and conditions. In the event of any dispute, the decision of Gleneagles Healthcare and Gleneagles MediCentre shall be final.

Enquiries/Appointment: 
Gleneagles MediCentre - Call: +852 3903 8600 / WhatsApp: https://wa.me/85259565138
Gleneagles Healthcare - Call: +852 3903 8688 / WhatsApp: https://wa.me/85264519108